Customer Support
Contact Us
julconcc@hotmail.com
Response within 24 hours
Phone
0415 261 705
Monday - Friday, 9am - 5pm AEST
Shipping Information
Australian Shipping
3-7 business days
Free shipping on all orders
We are a local Australian business and currently only ship within Australia.
Order Tracking
We do not provide automatic tracking numbers. If you would like to know the status of your order, please email us at julconcc@hotmail.com with your order details and we will be happy to help.
Sizing Information
All our pieces are designed in a "free size" format, meaning each item is crafted in one universal size that flows beautifully on every silhouette. This eliminates the need for traditional sizing and ensures a perfect fit for everyone.
Returns & Exchanges
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and with all original tags attached.
To initiate a return or exchange, please contact our customer service team with your order number and reason for return.